Russell Investments is bound by the Privacy Act 1988 and the Australian Privacy Principles (APPs) which regulate the handling of personal information about individuals.
Russell Investments is committed to maintaining the privacy of personal information. For full details of how Russell Investments collects, uses, discloses and stores personal information please read our Privacy Policies.
We will only collect personal information that is reasonably necessary to provide you with a financial service or product, information about a financial service or product or other information that you have requested from us. Russell Investments will primarily collect your personal information only from you or your authorised representative.
Russell Investments uses personal information to provide you with financial products and services or for purposes related to the purpose for which we obtained the information. We may share personal information with related companies, where it will remain confidential. We may use personal information to notify you about products and services that we, or related companies, offer.
There are some countries to which it is likely that Russell Investments will disclose personal information. These are set out in the Appendix to the Privacy Policy. Russell Investments will not disclose personal information to an overseas recipient unless we have taken such steps as are reasonable to ensure that the recipient does not breach the APPs in relation to the information or we are satisfied that the overseas recipient is subject to laws substantially similar to the APPs.
In most cases, you can have access to your personal information collected and held by us.
To read the full Privacy Policies please follow the links below:
- TRM Privacy Policy [Total Risk Management Pty Ltd (TRM) is the trustee for the Russell Investments Master Trust, also known as iQ Super. iQ Retirement, Nationwide Super and Resource Super are divisions of iQ Super.]
- Russell Investments Privacy Policy
To obtain access to your personal information, or for any enquiries or complaints regarding a breach of the APPs please contact:
The Privacy Officer
Russell Investments
Level 28, 85 Castlereagh Street
Sydney, NSW 2000
Email: aus-compliance@russellinvestments.com
Phone: 02 9229 5111
Privacy statement for russellinvestments.com
Russell Investments has a firm commitment to privacy. The following discloses our information gathering and dissemination practices for this Web site: russellinvestments.com. The Privacy and Security notice (PDF) of Russell Investments covers these issues in further detail.
We use your IP address to help diagnose problems with our server, and to administer our Web site. Your IP address is used to gather broad demographic information. We use cookies to deliver content specific to your interests, to save your password so you don't have to re-enter it each time you visit our site, and for other purposes.
Our site's registration forms and surveys request users to give us contact information (e.g. their name, phone number, e-mail and mailing address) and limited financial information (e.g. assets under management and investible assets). We use contact information to send the user requested information about our company. The information is also used to contact the visitor when necessary. Users may opt-out of receiving future mailings; see the choice/opt-out section below. The data collected is used to tailor the visitor's experience at our site, showing them content that we think they might be interested in, and displaying the content according to their preferences.
This site contains links to other sites. Russell Investments is not responsible for the privacy practices or the content of such Web sites.
Security
This site has security measures in place to protect the loss, misuse and alteration of the information under our control.
Choice/opt-out
Our site provides users the opportunity to opt-out of receiving communications from us at the point where we request information about the visitor.
This site gives users the following options for removing their information from our database to stop future communications or to no longer receive our service.
You can send e-mail to webmaster@russellinvestments.com.
Correct/update
This site gives users the following options for changing and modifying information previously provided.
You can send e-mail to webmaster@russellinvestments.com.
Cookies
By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set or to reject all cookies. However, you should be aware that if cookies are rejected you will not be able to use some of the online services provided by Russell Investments. For more information on how to configure your browser preferences, please refer to the user guides:
A full list of all cookies Russell Investments uses can be found here .
Cookies for storing your preferences
We use various cookies to store some details you enter and choices you make so that we do not have to ask you for them every time you visit a page that needs them.
| Cookie name | Purpose |
|---|---|
| ASP.NET_SessionId, ASPSESSIONID******** |
Keeps a record of your current Russell Investments session so that we can provide consistent functionality across the site. It expires when you logout, close your browser or if you clear your cache of browsing history. ASPSESSIONID******** will generate a random set of 8 letters that will change with every session. |
| ri.com | This will remember your preferences from the russellinvestments.com so your preferences will persist on future visits. These preferences include: country selection; audience type selection; acceptance of cookies. |
| website#lang | This will remember your language preference from the russellinvestments.com so your preference will persist on future visits. |
Cookies for improving service by measuring traffic
We use Google Analytics, a web analytics service provided by Google, in order to find out how visitors interact with Russell Investments so we can improve it. Information is collected anonymously and website trends are reported without identifying individual visitors.
| Cookie name | Purpose |
|---|---|
| __utma | Keeps track of the number of times a visitor has been to the site, when their first visit was, and when their last visit occurred. It expires after two years. |
| __utmb and __utmc | The B and C cookies work together to calculate how long a visit takes. __utmb takes a timestamp of the exact moment in time when a visitor enters a site, while __utmc takes a timestamp of the exact moment in time when a visitor leaves a site. __utmc has no way of knowing when a user closes their browser or leaves a website, so it waits 30 minutes for another pageview to happen, and if it doesn't, it expires. |
| __utmz | Keeps track of where the visitor came from, what search engine was used, what link was clicked on, what keyword was used, and where they were in the world when the website was accessed. |
| _ga | Used by Google to distinguish users. |
| _gac | Used by Google to store campaign information for AdWords. |
| _gat_*** | This cookie is used with Google Universal Analytics. This cookie is used to monitor and track visitors behavior on the site anonymously. |
| auto | Used by Google to distinguish users. |
| ELOQUA, ELQSTATUS | These cookies are used to collect information about how visitors use our site. This information is used to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. If you click through to our website from an email sent by Eloqua, we are subsequently able to identify the pages you visit on russellinvestments.com. This information is stored securely in Eloqua and never, under any circumstances, supplied to third parties. |
| VISITOR_INFO1_LIVE, PREF, YSC | We use YouTube to embed videos. The VISITOR_INFO1_LIVE cookie attempts to estimate your bandwidth. The PREF cookie may be used by YouTube to store session preferences that relate to your activity when watching the embedded videos. These cookies don't gather information that identifies a user. |
| SC_ANALYTICS_GLOBAL_COOKIE | This cookie is used to identify repeat visits from a single user |
| 6siuuid, _gd_svisitor, _gd_visitor | This cookie is used to monitor and track visitors behavior on the site anonymously. It collects information from visitors such as Internet protocol address, cookie identifiers, mobile advertising identifiers, and other device identifiers that are automatically assigned to the computer or device of a visitor as well as site usage information such as pages visited, the date and time of the visit, the amount of time spent on each page and other behaviors on the site. Russel Investment could use this information for account marketing to prospective customers, including to track conversions and serve digital ads. |
| nmstat | This cookie is used to help record the visitor’s use of the website. It is used to collect statistics about site usage such as when the visitor last visited the site. This information is then used to improve the user experience on the website. This Siteimprove Analytics cookie contains a randomly generated ID used to recognize the browser when a visitor reads a page. The cookie contains no personal information and is used only for web analytics. |
| siteimproveses | This cookie is used purely to track the sequence of pages a visitor looks at during a visit to the site. This information can be used to reduce user journeys, and enable visitors to find relevant information quicker. |
| sz-feedback-should-hide | This cookie is used to hide/close a feedback widget for specific sessions (visits). It is set when a visitor clicks a button in the feedback widget which indicates they don't wish to see the widget again. The cookie contains no personal information and is used only for web analytics. It simply contains the text 'true' when it is set. |
| _cfduid | The "__cfduid" cookie is set by the CloudFlare service to identify trusted web traffic. It does not correspond to any user id in the web application, nor does the cookie store any personally identifiable information. |
| tms_VisitorID, tms_wsid | The "tms_VisitorID" cookie is used to identify each user and attributes site interactions to them. The cookie is set to expire after 80 weeks, which is extended each time the user visits the site. If the user does not return to the site within that period, the cookie will be automatically deleted. The "tms_wsid cookie" is a housekeeping cookie set to expire after 30 minutes and works in conjunction with the "tms_VisitorID" cookie to capture user activity. |
DoubleClick (A Google Company) cookies
We also may use DoubleClick cookies for ad serving through Google’s DoubleClick, which places a cookie on your computer when you are browsing the web and visit a site using DoubleClick advertising (including some Google AdSense advertisements). This cookie is used to serve ads specific to you and your interests (”interest based targeting”). The ads served will be targeted based on your previous browsing history. DoubleClick uses “non personally identifiable information”. It does NOT track personal information about you, such as your name, email address, physical address, telephone number, social security numbers, bank account numbers or credit card numbers. You can opt-out of this ad serving on all sites using this advertising by visiting https://adssettings.google.com/authenticated
The LinkedIn Insight Tag
This tag enables the collection of data regarding members’ visits to your website, including the URL, referrer, IP address, device and browser characteristics (User Agent), and timestamp. This data is encrypted, the IP addresses are truncated, and members’ direct identifiers are removed within seven days in order to make the data pseudonymous. This remaining, pseudonymized data is then deleted within 90 days.
LinkedIn does not share the personal data with the website owner, it only provides aggregated reports about the website audience and ad performance. LinkedIn also provides retargeting for website visitors, enabling the website owner to show personalized ads off its website by using this data, but without identifying the member. LinkedIn members can control the use of their personal data for advertising purposes through their account settings.
Contacting the Web site
If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact:
Webmaster
Russell Investments
1301 Second Avenue
18th Floor
Seattle, WA 98101
206-505-7877 (206-505-RUSSELLINVESTMENTS)
1-800-426-7969
webmaster@russellinvestments.com