Our culture

Everyday, we seek to improve financial security for people. Russell’s people and values are the foundation of our company and the reason for our long-term success.

We put people first.

We behave with non-negotiable integrity.

  • We aspire to a higher set of values than required by law.
  • We encourage clear and fearless communication.
  • As managers, we welcome constructive criticism.
  • We are willing to challenge conventional wisdom and methods.
  • We are open about mistakes and learn from them.
  • We do what we believe is right for our clients before we consider our own interests.

We have a genuine focus on our people, including family, community, and individual goals.

  • We strive to be one of the best companies to work for in the world.
  • We are committed to diversity of thought and a diverse workplace.
  • We seek to provide opportunities for associates to learn and grow both personally and professionally.
  • We have multiple objectives and are concerned with more than pure financial return.
  • We believe that respect for each other as human beings is more important than position or compensation.

We strive to exceed client expectations.

  • We are outwardly focused.
  • We are highly responsive to current client needs and we seek to anticipate future client needs.
  • We listen to our clients, our prospects and to what the market is telling us.
  • We are committed to adding value for our clients and stimulating both their learning and our own.
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