We'd love to connect with you

For general inquiries, please email us.

Our email is monitored each business day from 8:30 am to 5:00 pm (ET). We make every effort to respond to email inquiries within two business days.

Please note: We cannot accept account-related inquiries or non-financial account changes or process financial requests via email.

For your security, please do not provide any of the following private and personal information by e-mail:

  • Account number
  • Social insurance number
  • Banking information
  • Date of birth
  • Other personal information

Our Canadian office locations

Russell Investments Canada Headquarters


100 King Street West
Suite 5715
Toronto, ON M5X 1E4


Fax number: 416-362-4494

Client Services and Account Administration


Russell Investments
30 Adelaide Street East, Suite 1
Toronto, ON M5C 3G9

Press “1” for English or “2” for French
Then press “1” for Client Account Inquiries or “2” to speak with a Regional Sales Team

Fax number: 877-705-1519

All account and trading related documents should be sent or faxed to this location.