Contact Russell Investments

For general inquiries

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Our e-mail is monitored each business day from 8.30am to 5.00pm (ET). We make every effort to respond to email inquiries within two business days.

Please note that we cannot accept any account related inquiries, non-financial account changes or process any financial requests via e-mail.

For security reasons please do not provide any of the following personal information by e-mail:

  • Account number
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Canadian Office locations
Canadian Corporate Headquarters - Toronto
Russell Investments
1 First Canadian Place
100 King Street West
Suite 4510, P.O. Box 476
Toronto, ON M5X 1E4
Phone: 416-362-8411
Fax: 416-362-4494

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Client Services and Account Administration

Russell Investments
30 Adelaide Street East, Suite 1
Toronto, ON M5C 3G9
Phone: 888-509-1792 and press "1" for Client Services
Fax: 1-877-705-1519

All account and trading related documents should be sent or faxed to this location.

Calgary
Russell Investments
255 - 5th Avenue SW
Tower 3, Suite 460
Calgary, AB T2P 3G6
Phone (Toll-free): 855-355-7355
Fax: 403-444-1177

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Montreal
Russell Investments
1275, avenue des Canadiens-de-Montréal,
5th Floor
Montréal, PQ H3B 0G4
Phone (Toll-free): 855-636-2222
Fax: 514-205-6168

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Vancouver
Russell Investments
510 Burrard Street
Suite 1175
Vancouver, BC V6C 3A8
Phone (Toll-free): 888-232-2385
Fax: 604-630-0475

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