We'd love to connect with you
For general inquiries, please email us.
Our email is monitored each business day from 8:30 am to 5:00 pm (ET). We make every effort to respond to email inquiries within two business days.
Please note: We cannot accept account-related inquiries or non-financial account changes or process financial requests via email.
For your security, please do not provide any of the following private and personal information by e-mail:
- Account number
- Social insurance number
- Banking information
- Date of birth
- Other personal information
Our Canadian office locations
Russell Investments Canada Headquarters
200 Bay St., North Tower
Toronto, ON M5J 2J2
Fax number: 416-362-4494
Client Services and Account Administration
30 Adelaide Street East, Suite 1
Toronto, ON M5C 3G9
Press “1” for English or “2” for French
Then press “1” for Client Account Inquiries or “2” to speak with a Regional Sales Team
Fax number: 877-705-1519
All account and trading related documents should be sent or faxed to this location.