Contact Russell Investments

For general inquiries, email us.

Our e-mail is monitored each business day from 8.30am to 5.00pm (ET). We make every effort to respond to email inquiries within two business days.

Send an email

Please note:
We cannot accept any account related inquiries, non-financial account changes or process any financial requests via e-mail.

For your security, please do not provide any of the following private and personal information by e-mail:

  • Account number
  • Social insurance number
  • Banking information
  • Date of birth
  • Other personal information

Our Canadian office locations

Russell Investments Canada Headquarters


1 First Canadian Place
100 King Street West
Suite 4510 | P.O. Box 476
Toronto, ON M5X1E4

Phone: 416-362-8411
Fax: 416-362-4494

View Toronto office location

Client Services and Account Administration


Russell Investments
30 Adelaide Street East, Suite 1
Toronto, ON M5C 3G9

Phone: 888-509-1792 and press "1" for Client Services
Fax: 877-705-1519

All account and trading related documents should be sent or faxed to this location.

Russell Investments Canada


Russell Investments
3, Place Ville Marie | Suite 400
Montréal, QC H3B 2E3

Phone: 855-636-2222
Fax: 514-205-6168

View Montreal office location

Russell Investments Canada


Russell Investments
510 Burrard Street | Suite 1175
Vancouver, BC V6C 3A8

Phone: 888-232-2385
Fax: 604-630-0475

View Vancouver office location

Russell Investments Canada


Russell Investments
255 - 5th Avenue SW
Suite 460 - Tour 3
Calgary, AB T2P 3G6

Phone: 855-355-7355
Fax: 403-444-1177

View Calgary office location