Contact us

We're here to help you each business day from 8:30 am to 5:00 pm (ET). We make every effort to respond to email inquiries within two business days.

Please select from the following choices:

Institutional investors

We are honored to help organizations solve unique challenges to meet their goals.

Meet the institutional team

866-737-2228

Financial professionals

We help you grow your business. Let us help you find where to start.

Contact us via email or request a meeting.

Your team at Russell Investments

888-509-1792

Individual investors

If you have investments in our funds and have questions or need help, we can point you in the right direction.

Contact us via email

888-509-1792

General inquiries

Seeking answers to miscellaneous questions or have feedback for our website?

Contact us via email

888-509-1792

Fraud prevention

Protect yourself from fraudulent activities which may use the Russell Investments' name or a variation.

How to protect yourself

Please note: We cannot accept account-related inquiries or non-financial account changes or process financial requests via email.

For your security, please do not provide any of the following private and personal information by e-mail:

  • Account number
  • Social insurance number
  • Banking information
  • Date of birth
  • Other personal information

Our Canadian office locations

Canada Headquarters

416-362-8411

Client Services and Account Administration

Russell Investments
30 Adelaide Street East, Suite 1
Toronto, ON M5C 3G9

All account and trading related documents should be sent or faxed to this location.

Fax number: 877-705-1519

When calling, press “1” for English or “2” for French, then press “1” for Client Account Inquiries or “2” to speak with a Regional Sales Team.

888-509-1792

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Nothing in this publication is intended to constitute legal, tax securities or investment advice, nor an opinion regarding the appropriateness of any investment nor a solicitation of any type. This is a publication of Russell Investments Canada Limited and has been prepared solely for information purposes. It is made available on an "as is" basis. Russell Investments Canada Limited does not make any warranty or representation regarding the information.

We will provide our publications in alternative formats, upon request, in a timely manner, depending upon document specifications (e.g. length of document, format required).

Russell Investments is the operating name of a group of companies under common management, including Russell Investments Canada Limited.

Russell Investments is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.

Russell Investments' ownership is composed of a majority stake held by funds managed by TA Associates Management, L.P., with a significant minority stake held by funds managed by Reverence Capital Partners, L.P. Certain of Russell Investments' employees and Hamilton Lane Advisors, LLC also hold minority, non-controlling, ownership stakes.

Frank Russell Company is the owner of the Russell trademarks contained in this material and all trademark rights related to the Russell trademarks, which the members of the Russell Investments group of companies are permitted to use under license from Frank Russell Company. The members of the Russell Investments group of companies are not affiliated in any manner with Frank Russell Company or any entity operating under the "FTSE RUSSELL" brand.

Products and services described on these websites are intended for Canadian residents only. Information on these sites should not be considered a solicitation to buy or an offer to sell a security to any person.

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