Contact us
We're here to help you each business day from 8:30 am to 5:00 pm (ET). We make every effort to respond to email inquiries within two business days.
Please select from the following choices:
Institutional investors
We are honored to help organizations solve unique challenges to meet their goals.
Financial professionals
We help you grow your business. Let us help you find where to start.
Individual investors
If you have investments in our funds and have questions or need help, we can point you in the right direction.
General inquiries
Seeking answers to miscellaneous questions or have feedback for our website?
Contact us via email
Fraud prevention
Protect yourself from fraudulent activities which may use the Russell Investments' name or a variation.
Please note: We cannot accept account-related inquiries or non-financial account changes or process financial requests via email.
For your security, please do not provide any of the following private and personal information by e-mail:
- Account number
- Social insurance number
- Banking information
- Date of birth
- Other personal information
Our Canadian office locations
Canada Headquarters
100 King Street West
Suite 5715
Toronto, ON M5X 1E4
Fax number: 416-362-4494
Client Services and Account Administration
Russell Investments
30 Adelaide Street East, Suite 1
Toronto, ON M5C 3G9
All account and trading related documents should be sent or faxed to this location.
Fax number: 877-705-1519
When calling, press “1” for English or “2” for French, then press “1” for Client Account Inquiries or “2” to speak with a Regional Sales Team.