Cookie Policy

We use cookies across our websites to improve their performance and enhance your user experience. This policy explains what cookies are, how to disable them and outlines a description of the cookies we use.

What are cookies?

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating web domain on your subsequent visits to that domain. Most web pages contain elements from multiple web domains so when you visit the Website, your browser may receive cookies from several sources.

Cookies are useful because they allow a website to recognise a user’s device. Cookies allow you to navigate between pages efficiently, remember preferences and generally improve the user experience. They can also be used to tailor advertising to your interests through tracking your browsing across websites.

Session cookies are deleted automatically when you close your browser and persistent cookies remain on your device after the browser is closed (for example to remember your user preferences when you return to the site).

Consent

By using this website (https://russellinvestments.com) (the "Website") you consent to the use of cookies in accordance with this Cookies Policy. You will have seen a pop up to this effect on your first visit to this website; although it will not usually appear on subsequent visits you may withdraw your consent at any time by following the instructions below.

Disabling cookies

If you do not agree to the use of these cookies please disable them by following the instructions for your browser set out here. Please note that some of the services will not function so well if cookies are disabled.

Where the organisation setting the cookie provides an automated disabling tool in respect of its cookie(s) we list the name of that organisation, the category of cookies it sets together with a link to its automated disabling tool. In all other cases, we list the names of the cookies themselves and their source at the date of this Cookies policy so that you can easily identify and disable them if you want through your browser controls.

Some browsers make is possible for you to signal that you do not want your internet browsing activity to be tracked. Disabling tracking may interfere with some uses of the Website and the services provided on the Website.

After your initial visit to the Website we may change the cookies we use. This cookies policy will always allow you to know who is placing cookies, for what purpose and give you the means to disable them so you should check it from time to time.

What types of cookies does Russell Investments use?

We describe the categories of cookies Russell Investments and its affiliates and its contractors use below.

Strictly necessary cookies

These cookies are essential in order to enable you to move around the website and use its features. Without these cookies, services you have asked for (such as navigating between pages) cannot be provided.

Cookie name Purpose
ASP.NET_SessionId,
ASPSESSIONID********
Keeps a record of your current Russell Investments session so that we can provide consistent functionality across the site.  It expires when you logout, close your browser or if you clear your cache of browsing history.

ASPSESSIONID******** will generate a random set of 8 letters that will change with every session. 

Performance and website functionality cookies

We make use of analytic cookies to analyse how our visitors use our Website and to monitor Website performance. This allows us to provide a high-quality experience by customising our offering and quickly identifying and fixing any issues that arise. For example, we might use performance cookies to keep track of which pages are most popular, which method of linking between pages is most effective, and to determine why some pages are receiving error messages. We might also use these cookies to highlight articles or site services that we think will be of interest to you based on your usage of the website. The information collected by these cookies is not associated with your personal information by us or by our contractors.

The Website currently uses the following analytic cookies:

Cookie name Purpose/value Category
APISID, HSID, LOGIN_INFO, PREF, SAPISID, SID, SSID, VISITOR_INFO1_LIVE, YSC, dkv We use YouTube to embed videos. The VISITOR_INFO1_LIVE cookie attempts to estimate your bandwidth. The PREF cookie may be used by YouTube to store session preferences that relate to your activity when watching the embedded videos. These cookies don't gather information that identifies a user. Performance
ASP.NET_SessionId Keeps a record of your current Russell Investments session so that we can provide consistent functionality across the site. It expires when you logout, close your browser or if you clear your cache. Strictly necessary
SC_ANALYTICS_GLOBAL_COOKIE This cookie is used to identify repeat visits from a single user. Performance
ri.com This will remember your preferences from the russellinvestments.com so your preferences will persist on future visits. These preferences include: country selection; audience type selection; acceptance of cookies. Functionality
website#lang This will remember your language preference from the russellinvestments.com so your preference will persist on future visits. Functionality
ri-codar, ri-org, ri-account, ri-selectedDate, ri-siso These cookies are used to store preferences during an authenticated session (logged in) on russellinvestments.com. The cookies are removed once the user has logged out. Functionality
nmstat This cookie is used to help record the visitor’s use of the website. It is used to collect statistics about site usage such as when the visitor last visited the site. This information is then used to improve the user experience on the website. This Siteimprove Analytics cookie contains a randomly generated ID used to recognize the browser when a visitor reads a page. The cookie contains no personal information and is used only for web analytics. Functionality
siteimproveses This cookie is used purely to track the sequence of pages a visitor looks at during a visit to the site. This information can be used to reduce user journeys, and enable visitors to find relevant information quicker. Functionality
sz-feedback-should-hide This cookie is used to hide/close a feedback widget for specific sessions (visits). It is set when a visitor clicks a button in the feedback widget which indicates they don't wish to see the widget again. The cookie contains no personal information and is used only for web analytics. It simply contains the text 'true' when it is set. Functionality
_cfduid The "__cfduid" cookie is set by the CloudFlare service to identify trusted web traffic. It does not correspond to any user id in the web application, nor does the cookie store any personally identifiable information. Functionality
tms_VisitorID, tms_wsid The "tms_VisitorID" cookie is used to identify each user and attributes site interactions to them. The cookie is set to expire after 80 weeks, which is extended each time the user visits the site. If the user does not return to the site within that period, the cookie will be automatically deleted. The "tms_wsid cookie" is a housekeeping cookie set to expire after 30 minutes and works in conjunction with the "tms_VisitorID" cookie to capture user activity. Functionality
cerosdomaintracking Users are tracked with a unique user token stored as a first-party cookie in the user’s browser. The token is specific to the root domain of the Experience and not the individual user. Performance
cerosexperiencetracking An Experience is recorded when the Experience is loaded into a user’s browser. This information can be used to enhance the user webpage experience with interactive webpage display. Performance
Google Analytics    
_ga Used by Google to distinguish users. (stored 2 years) Performance
_gat_*** This cookie is used by Google to throttle request rate. (stored 1 minute) Performance
_gid Used by Google to distinguish users. (stored 24 hours) Performance
_gac Used by Google to store campaign information for AdWords.(stored 90 days) Performance
_medium, _source, _campaign, _content Used by Russell Investments to store campaign sources and attribute to other site activity. Performance
1P_JAR Google advertising cookie used for user tracking and ad targeting purposes. Performance
UULE Google advertising cookie used for user tracking and ad targeting purposes. Performance
1P_JAR Google advertising cookie used for user tracking and ad targeting purposes. Performance
UULE Google advertising cookie used for user tracking and ad targeting purposes. Performance

Further Information

Access Google’s privacy policy in respect of Google Analytics here: https://policies.google.com/privacy

You may opt out of tracking by Google Analytics by visiting https://tools.google.com/dlpage/gaoptout?hl=en-GB.

Marketing cookies

Cookie name Purpose/value Category
ELOQUA, ELQSTATUS These cookies are used to collect information about how visitors use our site. This information is used to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. If you click through to our website from an email sent by Eloqua, we are subsequently able to identify the pages you visit on russellinvestments.com. This information is stored securely in Eloqua and never, under any circumstances, supplied to third parties. Performance

HTML email web beacons

Our emails may contain a single, campaign-unique “web beacon pixel” to tell us whether our emails are opened and verify any clicks through to links within the email. We may use this information for purposes including determining which of our emails are more interesting to you, to query whether users who do not open our emails wish to continue receiving them. The pixel will be deleted when you delete the email. If you do not wish the pixel to be downloaded to your device, you should select to receive emails from us in plain text rather than HTML.

Use of IP addresses and web logs

We may also use your IP address and browser type to help diagnose problems with our server, to administer our Website and to improve the service we offer to you. An IP address is a numeric code that identifies your computer on the internet. Your IP address might also be used to gather broad demographic information.

We may perform IP lookups to determine which domain you are coming from (e.g. google.com) to more accurately gauge our users’ demographics.

Cookies policy does not cover third party websites

Please note that this cookies policy does not apply to, and we are not responsible for, the privacy practices of third party websites which may be linked to this Website.

Changes to the Cookies Policy

We may update this cookies policy and we would encourage you to review the policy from time to time to stay informed of how we are using cookies.

This cookies policy was last updated on 28 October 2020.

Contacting us

If you have any questions about this policy, the practices of this site, or your dealings with this website, you can contact:

Webmaster
Russell Investments
10 Regent Street
London, SW1Y 4PE
+44 (0) 207 024 6000
Email us