Online access

You can (and must) nominate the amount and timing of pension payments. You can nominate pension payments be made to you monthly, quarterly, semi-annually or annually. You can change the amount and frequency of your regular pension payments at any time.

Additionally, you can request that an ad-hoc amount be paid from your Pension Account, typically no more than twice a year.

All this can be done via your online account.

You can choose from more than 20 investment options in five categories—diversified, sector, outcome-oriented, responsible and third-party.

The Diversified options provide implemented investment solutions, which combine a range of investment managers across an array of asset classes. Alternatively, you can choose from the single sector options to build your own customised asset allocation.

If you would like to change your investment options, you can do so at any time—online.

Who will get your retirement benefit after you’re gone?

Make sure the ones you love have financial security, by nominating who will receive your benefit—via a beneficiary nomination.

Already nominated a beneficiary? Make sure that your nomination is up to date and still reflects your wishes.

With iQ Retirement, you receive a statement every quarter. You can easily access it through your online account

It provides all the key information about your account, such as the value of your investment, personal details, account history, investments at a glance, any beneficiaries you have nominated, investment returns and fees.

Looking for an important document, such as the Product Disclosure Statement or a form? The quickest way to find it is via your online account.

The more options we have to contact you, the better informed you’ll be about your pension account.

If we’re missing your current mailing address, phone numbers or email address, there’s a good chance you’re missing out on important communications from us. Update your contact details online to make sure you’re staying in touch, informed and in control.

If we have your email address, we’ll use it to get in touch with you—for communications such as important notices about your account, your annual statement, information on optimising your pension, market commentary and newsletters.

When you update your personal details, be sure to give us your email address.